General Terms and Conditions of Use of the Marketplace for Buyers and Sellers

1. Introduction

1.1. “Jumia” is the trading name for the Jumia group companies listed at Appendix 1. Each Jumia group company (“Jumia” or “we”) operates an e-commerce platform consisting of a website and mobile application (“marketplace”) together with supporting IT logistics and payment infrastructure for the sale and purchase of consumer products and services (“products”) in its allocated territory as defined at Appendix 1 (“territory”).

1.2. These general terms and conditions shall apply to buyers and sellers on the marketplace and shall govern your use of the marketplace and related services.

1.3. By using our marketplace you accept these general terms and conditions in full. If you disagree with these general terms and conditions or any part of these general terms and conditions you must not use our marketplace.

1.4. If you use our marketplace in the course of a business or other organizational project then by so doing you:

• 1.4.1. Confirm that you have obtained the necessary authority to agree to these general terms and conditions;
• 1.4.2. Bind both yourself and the person, company or other legal entity that operates that business or organizational project to these general terms and conditions; and
• 1.4.3. Agree that “you” in these general terms and conditions shall reference both the individual user and the relevant person, company or legal entity unless the context requires otherwise.

2. Registration and Account

2.1. You may not register with our marketplace if you are under 18 years of age (by using our marketplace or agreeing to these general terms and conditions you warrant and represent to us that you are at least 18 years of age).

2.2. If you register for an account with our marketplace you will be asked to provide an email address/user ID and password and you agree to:

• 2.2.1. Keep your password confidential;
• 2.2.2. Notify us in writing immediately (using our contact details provided at section 26) if you become aware of any disclosure of your password; and
• 2.2.3. Be responsible for any activity on our marketplace arising out of any failure to keep your password confidential and that you may be held liable for any losses arising out of such a failure.
• 2.2.4. Your account shall be used exclusively by you and you shall not transfer your account to any third party. If you authorize any third party to manage your account on your behalf this shall be at your own risk.
• 2.2.5. We may suspend or cancel your account and/or edit your account details at any time in our sole discretion and without notice or explanation, providing that if we cancel any products or services you have paid for but not received and you have not breached these general terms and conditions we will refund you in respect of the same. You may cancel your account on our marketplace by contacting us.

3. Terms and Conditions of Sale

3.1. You acknowledge and agree that: